Experience Designer — Cyclist — Friend of Cats —
Experience Designer — Cyclist — Friend of Cats —
Strategist — Golfer — Maker —
Strategist — Golfer — Maker —
With a career spanning over 14 years, I have been providing design leadership and creating transformative experiences across Fortune 500 Companies, Startups, Government, Higher Education, and Non-Profit Organizations.
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Work I've Shipped
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Work I've Shipped —
End-to-End Experience Transformation for One of Canada’s Largest Insurers
Mobile Focused Product Design for a Pizza Focused SaaS Organization
Ford Credit
Under NDA - Contact to Learn More
Mobile Ordering Product Design for One of the USA’s Busiest Airports
Mobile Estimation Product Design for a Group of Recognized Home Renovation Experts
End-to-End Procurement Product Design for a Non-Profit Education Organization
A Digital Transformation for One of Canada’s Most Respected Property Developers
Digital Transformation of the Online Home of the City of Burnaby, BC
Product Design for the Interior Health Agency of British Columbia
I was born in Salt Lake City, Utah and currently live in beautiful Chilliwack, British Columbia. When I am not at my desk I spend my days with my wife Jess (who is also a designer), our three black cats, and riding mountain bikes or swinging a golf club.
Fuelled by an unwavering passion for creating visually stunning and captivating experiences, my focus lies in solving complex problems through user-centric design strategies. By actively engaging stakeholders and users alike, fostering a culture of education, collaboration, and innovation, I strive to cultivate environments and experiences that amplify organizational potential.
Whether it's crafting award-winning web experiences, designing immersive mobile apps, or sculpting unique extended reality journeys, my unwavering commitment is to consistently exceed the expectations of organizations and the people they serve.
Work Experience
Grid Dynamics — Director, Head of UX Design Practice
Dec 2022 — Present
At Grid Dynamics, I lead a globally distributed team of UX Designers, Researchers, and Strategists that are transforming digital experiences by blending innovative design with strategic insights for clients such as Ford Motors, Loblaws, and Ember Technologies. My role here builds upon my responsibilities following the MM acquisition, allowing me to further expand my influence within this esteemed organization.
My responsibilities encompass:
Team Leadership and Development — I invest in my team's professional growth through mentorship, training, and leadership opportunities. By nurturing their talents and encouraging a safe and innovative thinking environment, I provide a platform where their voices are heard and valued.
Strategic Oversight — I develop and execute design strategies that align with both business objectives and user needs. By overseeing comprehensive design roadmaps, I integrate design processes seamlessly into broader project lifecycles.
Process and Best Practices Governance — I establish and refine design processes to promote efficiency, collaboration, and quality. I advocate for best practices, including our proprietary frameworks for insight discovery and user-centered design.
Cross-functional Collaboration — By working closely with engineering, product management, and key stakeholders, I bridge the gap between design and development, creating a collaborative environment that enhances team collaboration and outcomes.
Client Engagement — I engage with clients to understand their challenges and goals, advocating for user-centric design solutions that drive success. Leading client workshops, design sprints, and strategy sessions, I ensure our design efforts align with their vision.
Versett / Domain7 — Senior Experience Designer
Sep 2014 — Nov 2022 // Domain7 was acquired by Versett in 2022.
In 2022, Domain7 was acquired by Versett, marking the continuation of my role as a Senior Experience Designer. In this capacity, I was instrumental in overseeing the delivery of various products and websites for a broad spectrum of clients, including Regent College, eCampus Ontario, Pacific Blue Cross, Concert Properties, the City of Burnaby, and numerous government agencies, higher education institutions, and SaaS businesses.
Project Leadership and Design Oversight — Led the design and development of solutions, ensuring thorough testing, validation, and documentation. I bridged design challenges with technical requirements, achieving high-quality, user-centered outcomes. My expertise in iOS design, UX testing, and agile methodologies played a critical role in guiding the team towards success.
Client Workshop Facilitation — Conducted hands-on workshops with clients, establishing a foundation for design rationale and data-driven decision-making. Through journey mapping, rapid prototyping, art direction, and brand integration, I crafted cohesive and impactful user experiences.
Design Systems and Standards — Played a pivotal role in establishing high-fidelity design standards and scalable design systems. This ensured consistency across all projects, enhancing the overall quality and cohesiveness of our design output.
Outcome-Driven Delivery — The projects I led not only met but exceeded client expectations, leading to improved user experiences, increased engagement, and measurable business impacts.
Tool Proficiency and Industry Alignment — Demonstrated expertise in utilizing design tools like Figma to enhance collaboration and streamline the design process. My commitment to staying abreast of industry trends and best practices ensured that our design solutions were both innovative and in line with current standards.
Organizations I’ve Worked With
I’ve been fortunate enough to work with a wide variety of amazing organizations over the years who have trusted me to deliver great experiences for them. This has given me a great appreciation for the complexities that can lay within different industries and the ability to embed myself comfortably within small to large teams and manage singular, to dozens of role holders.
A&W Canada
Bangor University
Be The Change Group
City of Surrey
City of Burnaby
City of Vancouver
Civilspace
Concert Properties
Costco
Credit Unions of BC
Dubai International Airport
Earls Restaurants
Emerald Harvest
Ford Motors
Government of Canada
Loblaws
Los Angeles International Airport
MCC
Mosaic Homes
Pacific Blue Cross
Prince George’s County
Renfroe
SAP
Saskatchewan EMC
Speedline Solutions
Translink
Unibail-Rodamco-Westfield
Univesity of the Fraser Valley
University of British Columbia
Vancouver Economic Commission
Wine Direct
Vintools
Zencity
Writing
— What Organizations Can Learn from Red Bull’s Resurgent Dominance in Formula 1
— What Organizations Can Learn from Red Bull’s Resurgent Dominance in Formula 1
From Insight to Impact, Discovery (E-Book) —
From Insight to Impact, Discovery (E-Book) —
